Cancellation policy

Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last partial shipment or the last item.
To exercise your right of cancellation, you must inform us at:

Strampelwicht GbR,
Judica Schwab & Michael Ohl-Schwab
Barbarossaring 25-27
55118 Mainz
Fax: +49 6131 90 88 497
Email: service@strampelwicht.com

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can also use the cancellation form that is integrated in our online shop, but this is not mandatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion of the right of withdrawal
The right of withdrawal does not apply in accordance with Section 312g Paragraph 2 of the German Civil Code (BGB) for the following contracts:

- Contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (Section 312g Paragraph 2 No. 1 of the German Civil Code),

- Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery (Section 312g Paragraph 2 No. 3 of the German Civil Code),

- The right of withdrawal according to the Distance Selling Act does not apply to purchase contracts between traders and goods purchased in our shop in Mainz.

End of the cancellation policy